Panel- When travel stops: Crisis response for corporate travel programmes

15 Apr 2026
Knowledge Arena
Programme Strategy

Airspace closures, cancelled flights and rapidly evolving geopolitical events can quickly disrupt even the most carefully managed travel programmes. When this happens, travel managers must work closely with their supplier partners to locate travellers, keep them informed and get them home safely. This session explores the operational realities of crisis response, including traveller tracking, communication protocols, supplier coordination and policy flexibility. Panelists will share practical strategies and lessons learned from managing recent disruptions.

Panelists
Souhilla Taarabit
Souhilla Taarabit, Head of Corporate Travel Services - Al-Futtaim
Alex Giles
Alex Giles, Travel Services Consultant - UNSW
Benoit Gascoin
Benoit Gascoin, Global Travel Manager - Partners Group
Lindsay Maloney
Lindsay Maloney, Security Director of Assistance, Asia - International SOS
Moderator
Jen Bankard
Jen Bankard, Executive Director, Conference Content & Strategy - The BTN Group